General.
HouseofSeats.com acts as an intermediary between buyers and ticket brokers to
facilitate the purchase and sale of event tickets and as such, is not directly involved
in the actual ticket sale transaction between the buyers and ticket brokers. The
following are the rules or "Terms" that govern use of the HouseofSeats.com.com
Web site ("Site") by you, the user of the Site ("User"). By using or visiting the
Site, User expressly agrees to be bound by these Terms and to follow these Terms
and all applicable laws and regulations governing the Site. HouseofSeats.com.com
reserves the right to change these Terms at any time, effective immediately upon
posting on the Site. If User violates these Terms of Use, HouseofSeats.com.com
may terminate User's access to the Site, bar User from future use of the Site, cancel
User's ticket order, and/or take appropriate legal action against User.
Orders.
Orders through HouseofSeats.com will be fulfilled by one of our network of participating
brokers. Contact information for the broker who fulfills your order (Fulfilling
Broker) will be provided to User during the purchase process. If you lose this information
User may contact houseofseats@ticketnetworkdirect.com to get information about the
order. All sales are final. Since tickets are a one-of-a-kind item and not replaceable,
there are no refunds, exchanges or cancellations. If an event is postponed, tickets
will be honored for the rescheduled date. New tickets will not need to be issued.
If an event is cancelled without a rescheduled date, User will need to contact the
Fulfilling Broker for a refund. The Fulfilling Broker may require the User to return
the supplied tickets at User's expense before receiving any refund User may be entitled
to due to cancellation. HouseofSeats.com is not responsible for providing or
securing this refund for User. Any shipping and handling charges are not refundable.
Neither HouseofSeats.com nor the Fulfilling Broker will issue exchanges or refunds
after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
When User receives tickets, User should keep them in a safe place. Please note that
direct sunlight or heat may damage tickets.
Occasionally tickets ordered may no longer be available at the price or in the quantity
originally ordered at the time the order is received. If equivalent or better seat
locations are available at the same price, and User has chosen to be automatically
upgraded, the Fulfilling Broker will fill the order with the alternative seat locations.
If User is automatically upgraded, User's credit card will be charged at the time
the order is received and User will be contacted for notification of the new seat
locations. If User has not chosen to be automatically upgraded, a representative
from the Fulfilling Broker may contact User to discuss alternative seat locations,
and User's credit card will not be charged until we have received permission from
User to fill your order with alternative seat locations.
In Order to protect our users from fraud, a user may be required to provide additional
proof of identify on any order. Proof of identity may include but is not limited
to a signed credit card authorization and/or photocopies of notarized public documents
such as a state driver's license or federal passport.
All orders are shipped via User's chosen shipping method to the billing address
of User's credit card (no exceptions). Most orders are processed the same business
day in which they are received. Orders placed after business hours may be processed
on the next business day. For certain events, tickets may not be available for immediate
shipment. In this case, a representative from the Fulfilling Broker will contact
User with notification of an approximate shipping date. Tickets will be shipped
when available, and choice of an expedited delivery method does not guarantee that
tickets will be shipped immediately. All shipments will require a signature at the
point of delivery. Customers outside of the United States must choose an International
Delivery option. If any other option is chosen for an order outside the United States,
the shipping cost may be adjusted by the Fulfilling Broker after the order is placed
to use the International Rate.
If User specifies a shipping address that does not allow for Delivery Verification,
such as a Post Office Box, User may be required to pay an additional fee to cover
the additional risks associated with this type of order. If such a shipping address
is used, the Fulfilling Broker will, at their discretion, either contact you about
the additional fee prior to shipping or cancel your order and notify you of such
cancellation.
Pricing
Tickets sold through our site are from secondary ticket market brokers and are being
resold in many cases above the price or "face value" listed on the ticket. HouseofSeats.com
and its participating brokers are not directly affiliated with any performer, sports
team, or venue and we do not act as a primary sale box office.
HouseofSeats.com cannot confirm the price of an item until you order; however,
the Fulfilling Broker does NOT charge your credit card until after the ticket has
been secured. Despite HouseofSeats.com's best efforts, a small number of the
items listed on the Site may be mispriced. If the Fulfilling Broker discovers an
item's correct price is higher than the stated price, the Fulfilling Broker will,
at their discretion, either contact you for instructions before shipping or cancel
your order and notify you of such cancellation.
Prices stated on the Site do not include any state or other local taxes that may
apply to User's order. All prices are in United States Dollars (USD) unless otherwise
specifically stated.
Credit Card Charges.
If TicketNetwork Direct is the broker handling your order, the name TicketNetwork
Direct will appear on your credit card statement rather than HouseofSeats.com.
If another broker is handling your order, their business name rather than HouseofSeats.com
will be the name appearing on your statement. If you have any questions about charges
on your credit card statement feel free to contact us at HouseofSeats.com@ticketnetwork.com.
Permitted Use.
User agrees that User is only authorized to visit, view and to retain a copy of
pages of this Site for User's own personal use, and that you shall not duplicate,
download, publish, modify or otherwise distribute the material on this Site for
any purpose other than to review event and promotional information, for personal
use, or to purchase tickets or merchandise for User's personal use, unless otherwise
specifically authorized by HouseofSeats.com to do so. The content and software
on this Site is the property of HouseofSeats.com.com and/or its suppliers and
is protected by U.S. and international copyright laws.
Links.
The Site may automatically produce search results that reference or link to third
party sites throughout the World Wide Web. HouseofSeats.com has no control over
these sites or the content within them. HouseofSeats.com cannot guarantee, represent
or warrant that the content contained in the sites is accurate, legal and/or inoffensive.
HouseofSeats.com does not endorse the content of any third party site, nor do
we warrant that they will not contain viruses or otherwise impact User's computer
systems. By using the Site to search for or link to another site, User agrees and
understands that User may not make any claim against HouseofSeats.com for any
damages or losses, whatsoever, resulting from use of the Site to obtain search results
or to link to another site. If User experiences a problem with a link from the Site,
please notify us at HouseofSeats.com@ticketnetwork.com and we will investigate
User's claim and take any actions we deem appropriate in our sole discretion.
Violation of the Terms.
HouseofSeats.com, in its sole discretion, and without prior notice, may terminate
User's access to the Site, cancel User's ticket order or exercise any other remedy
available to it.. User agrees that monetary damages may not provide a sufficient
remedy to HouseofSeats.com for violations of these terms and conditions and
User consents to injunctive or other equitable relief for such violations. HouseofSeats.com
may release User information if required by law or subpoena, or if the information
is necessary or appropriate to release to address an unlawful or harmful activity.
HouseofSeats.com is not required to provide any refund to User if you are terminated
as a user of this Site.
Copyright Policy. All text, graphics, files, applets, scripts, software
and other works on the Site are the copyrighted works of HouseofSeats.com. All
Rights Reserved. Any unauthorized redistribution or reproduction of any copyrighted
materials on the Site is strictly prohibited. HouseofSeats.com, HouseofSeats.com.com
and www.HouseofSeats.com.com are protected marks of HouseofSeats.com.com.
HouseofSeats.com reserves the right to terminate the privileges of any User
who uses this Site to unlawfully transmit or receive copyrighted material without
a license or express consent, valid defense or fair use exemption to do so. After
proper notification by the copyright holder or its agent to us, and confirmation
through court order or admission by the User that they have used this Site as an
instrument of unlawful infringement, we will terminate the infringing Users' rights
to use and/or access to this Site. We may, also in our sole discretion, decide to
terminate a User's rights to use or access to the Site prior to that time if we
believe that the alleged infringement has occurred.
Disclaimers.
HouseofSeats.com MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED,
OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR
LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE"
BASIS. HouseofSeats.com MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS
FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.
HouseofSeats.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
HouseofSeats.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM
THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES,
WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT
LIABILITY OF OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
HouseofSeats.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND
CONDUCT OF ANY THIRD PARTY USERS, HouseofSeats.com USERS, ADVERTISERS AND/OR
SPONSORS ON THE SITE, IN CONNECTION WITH THE HouseofSeats.com SERVICE OR OTHERWISE
RELATED TO YOUR USE OF THE SITE AND/OR THE HouseofSeats.com SERVICE. HouseofSeats.com
IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY
TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH
OR REFERENCED ON THE SITE.
Limitation on Liability.
Except in jurisdictions where such provisions are restricted, in no event will HouseofSeats.com
be liable to User for any indirect, consequential, exemplary, incidental, special
or punitive damages, including lost profits, even if HouseofSeats.com has been
advised of the possibility of such damages.
Disputes.
If there is any dispute about or involving the Site, by using the Site, User agrees
that the dispute will be governed by the laws of the State of Connecticut without
regard to its conflict of law provisions. User agrees to personal jurisdiction by
venue in the state and federal courts of the State of Connecticut, City of Hartford.
Indemnity.
User agrees to indemnify and hold HouseofSeats.com, its subsidiaries, affiliates,
officers, agents and other partners and employees, harmless from any loss, liability,
claim or demand, including reasonable attorneys' fees, made by any third party due
to or arising out of User's use of the Site, including also User's use of the Site
to provide a link to another site or to upload content or other information to the
Site.
Registration.
Certain areas of the Site are provided solely to registered Users of the Site. Any
User registering for such access agrees to provide true and accurate information
during the registration process. HouseofSeats.com reserves the right to terminate
the access of Users should HouseofSeats.com know, or have reasonable grounds
to suspect that a User has entered false of misleading information during the registration
process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children
under the age of eighteen (18) shall not be permitted to register. HouseofSeats.com
reserves the right to require valid credit card information as proof of legal age.
HouseofSeats.com maintains a strict online Privacy Policy and will not sell
or provide User credit card information to third parties.
User Account.
User will select a username and password as part of the registration process. All
User account pages are protected with Secure Socket Layer (SSL) encryption. User
is fully responsible for maintaining the confidentiality of their username and password.
User agrees to immediately notify HouseofSeats.com at HouseofSeats.com@ticketnetwork.com
should User know, or have reasonable grounds to suspect, that the username or password
have been compromised. HouseofSeats.com shall not be responsible for User's
failure to abide by this paragraph. HouseofSeats.com may, in its sole discretion,
terminate the User's account for any reason. Under no circumstances shall HouseofSeats.com
be liable to any User or third party for termination of a User's account.
Third Party Advertisers.
HouseofSeats.com may allow third party advertisers to advertise on the Site.
HouseofSeats.com undertakes no responsibility for User's dealings with, including
any on-line or other purchases from, any third party advertisers. HouseofSeats.com
shall not be responsible for any loss or damage incurred by User in its dealings
with third party advertisers.
Privacy Policy.
This privacy policy (Privacy Policy) covers HouseofSeats.com' treatment of personal
or personally identifiable information (Personal Information) that may be collected
when User is on the Site and when User uses HouseofSeats.com services. This
Privacy Policy does not apply to the practices of companies or individuals that
HouseofSeats.com does not own or exercise supervisory control over, or to third
party advertisers on the Site. HouseofSeats.com may collect Personal Information
when User uses certain services on the Site or when User visits cookie-enabled web
pages. HouseofSeats.com may also log your IP address when User accesses the
Site. HouseofSeats.com uses this Personal Information to fulfill requests for
our services or products, to contact Users regarding changes to our Site or our
business, and to customize the content that User might see on the Site. HouseofSeats.com
may also use "cookie" files to better service User needs by creating a customized
template or web page to the Site. HouseofSeats.com will not sell or rent User's
Personal Information to any individual, business or government entity unless requested
by User or if HouseofSeats.com is required to respond to court orders, subpoenas
or other legal process. HouseofSeats.com reserves the right to amend this policy
at any time. HouseofSeats.com will contact registered Users by email or shall
post a notice of changes in its Site, when and if the terms of this policy are amended.
Top